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DVD Version Now on Sale at $169 (from $229)

3 One-hour DVDs (3 Hours)
Top Receptionist & Ambassador Training $229 $169. (No refund on opened packages.) $18 S/H (S/H higher for international orders). View DVD samples this page and You Tube. Additional Workbooks $18 each (See below.)
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VHS Version: $199

3 One-hour VHS tapes = 3 Hours
Top Outstanding Receptionist & Ambassador Training
$199 + $23 S/H U.S. (slightly higher shipping for International orders)

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Workbook: $18
Interactive receptionist training workbook coordinates with training exercises throughout the video:

Remember Workbooks for Receptionist Training coordinate exercises with DVD and VHS: $18
Receptionist Workbooks: Over 30 pages interacting with VHS or DVD Training.
S/H $10 for 5-10 additional workbooks
A great on-going resource!
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7-Day Rental $99 of DVD Version
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3 Other Options for Orders:
1) Email orders direct. Click here for direct link to Dr. Sandy's personal email.
Provide Visa, Discover or Master Card number, expiration date and shipping address.
2) Or place phone message orders at 321/363-4625. Use Visa, Discovery or Master Card number with expiration date and shipping address.
3) Or mail order with payment to
Dr. Sandy McKenzie & Associates: PO Box 953383
Lake Mary, FL 32795.
Include shipping address and telephone.
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Front Desk Receptionist Training others Try to Imitate!
TELEPHONE & RECEPTIONIST TRAINING - 5 WAYS
1. Set of 3 DVDs = 3 Hours of Receptionist Training
$229 Sale $169 (No Refund on Opened DVDs.)
For 7-day Preview Rental @ $99, Call or or Email Us.
Interactive Workbooks $18 each
2. PROFESSIONAL ACTORS show RIGHT vs. WRONG for front desk receptionist training. More than just a lecture!
See links to Sample Views this Page or Call Us for 7-Day Preview: $99
3. Dr. Sandy will TRAIN RECEPTIONISTS and TELEPHONE PERSONNEL FOR YOU ON-SITE with customized keynotes, training and workshops.
CLICK for on-site training success
4. RECEPTIONIST TRAINING SUCCESS WORKBOOKS coordinate video training and are a receptionist training resource.
CLICK to order video training
5. Dr. Sandy is PERSONALLY On Call with FREE GUIDANCE for RECEPTIONIST TRAINING, FRONT DESK, OFFICE TELEPHONE TRAINING and TEAM BUILDING.
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SAMPLE RECEPTIONIST VIDEO TRAINING TOPICS
Vol. I (1 Hour): Receptionist Training, Professional Image, Customer
Service, Business Telephone Training
Click to Preview a Video Training Demonstration
- Create receptionist "halo effects" to win customers
- Create a professional office image
- Develop receptionist customer service
at front desk
- Create receptionist work settings for front desk
images
- Receptionist customer service keeps customers
loyal
Vol. II (1 Hour): Receptionist Training,
Telephone, Customer Service, Professional
Image and Team Building Training
Click to Preview on YouTube
http://www.youtube.com/watch?v=_yv4FaXjePM
- Trains receptionists to screen without insulting callers
- Trains voice and wording to improve receptionist image
- 8 Telephone receptionists skills to deal with difficult people and hard-to-understand calls
- Trains receptionists to say "no" - with a "yes" - for top
customer service
Vol. III (1 Hour): Outstanding Receptionist Training,
Telephone, Customer Service, Image, Time and Stress Management Training
- Receptionists learn to manage work for multiple bosses
- Receptionists learn to use humor to save a business day
- Receptionists are trained to reassure phone callers
- Receptionists learn time management in front desk work
- Receptionists learn to manage desk- even when away
- Receptionists learn 3 ways to lower stress and increase job satisfaction!
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What matters to you matters to Dr. Sandy. She delivers on-site training to support Sales, Customer Service, Telephone Staff and Receptionists with The Best Image, Team Building and Business Communication Training!
For on-site training, keynotes or motivational speaking, click here:
SandyMcKenzie.com.
An expert in esteem, professional image, team building, customer service, front desk training, telephone and other business image and communication, Dr. Sandy's Social Savvy has been seen on CBS for 6+ years and Fox TV, ABC, NBC, Talk Radio, Style, Entrepreneur and Salon Magazines. She is published in New You, Atlanta, and McGraw-Hill Business text books.
Entertaining! Unforgettable!
Ambassador-Telephone-Receptionist Training in Customer Service and Professional Image used world-wide ...Fortune 500 companies, dental, medical, small business, churches and other offices. Fun and a workbook, too.
Motivates to Build Success!
Ambassador-Telephone-Receptionist training VHS or DVD's and receptionist workbooks build phone etiquette, customer service, stress management and professional image. Dr. Sandy is acclaimed for on-site training and proven results.
Upon request, Dr. Sandy will conduct Affordable, Receptionist Training personally for Your Office Staff
For On-Site Training Info, Call 321/363.4625
Or Click Here to Email
Helping Build Success for 20 Years:
Receptionists, Support Staff, Corporate Executive Training, Business Coaching and Motivational Speaking
Dr. Sandy will travel to Your Office and do Training for you!

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